We aim to deliver your order perfectly every time, but mistakes and damages can happen occasionally. If the item you received is damaged or not...
There is an item missing from my order. What should I do?
Sometimes we ship items separately to make sure that any delayed items do not hold up the rest of the order. It is therefore possible...
What happens if I am not at home to accept my delivery?
Don’t worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. This card is from...
How long will it take for my order to be delivered?
Our Delivery Information page can tell you the timeframes associated with our different delivery options alongside their costs. Â
How long will it take for my order to be dispatched?
Orders placed before 12:00 pm are usually dispatched the same day Monday to Friday. Our team works to dispatch all orders as quickly as possible...