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Help
How do I change my account details?
It’s easy to make changes to your details, whether it’s your payment information, password or address book. Log-in to your account and you’ll see a range of categories at the bottom of the page under ‘Account Settings’.
Learn MoreHow do I register to receive special offers?
We’ll automatically sign you up when you register so that we can make sure you’re in the know regarding all our special offers. You can stop these emails by logging into your account and selecting the ‘Email Preferences’ option.
Learn MoreHow do I register?
You’ll need to register before you can place an order with GlamBeauty. As long as you have a valid email address, then you can head over to our sign up page to get in on all the beauty action.
Learn MoreThe product I bought isn’t right for me, but it’s only been used once, can I return it?
Unfortunately, we are unable to accept returns of unsealed/used items, unless the item is faulty. If you believe that your item is faulty, please send a detailed image/video of the fault along with your name, order number and full address to [email protected]. Our team will aim to resolve the issue within 2 working days.
Learn MoreWhen will I receive my refund?
Your refund should be returned to your account within 5 working days and we’ll send you an email to let you know it’s on its way! If you don’t receive your refund and it’s been 10 working days since you received our email, then you’ll need to contact our Customer Service team through your account.
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